Randy Worner

45 years in auto/truck industry. Blue Seal Certified Author of auto/truck repair information. An adaptable, detail-oriented, world-class automotive technician with a demonstrated track record of experience in product/technical support, automotive shop management, diagnostics, root cause analysis, maintenance/repairs, quality assurance, customer service, training and mentoring, and staff supervision. Strong background in facilitating adult education including analysis, design, development, implementation, and evaluation of training programs. Operates automotive equipment including electrical (scopes, DMMs, and logic probes), drivability (including scan tools and programming capabilities), alignment, brakes, HVAC, engines, and automatic transmissions. Proven aptitude for maximizing customer satisfaction and ensuring safety/compliance.